PRIVACY POLICY
Effective: 10/4/2025
Table of Contents
- Scope of This Policy
- Agreement to Terms
- Personal Information We Collect
- Cookies
- Children’s Privacy
- Our Use of Personal Information
- Our Disclosure of Personal Information
- Your Privacy Choices
- Security
- Video Surveillance
- Personal Information Retention
- Links to Other Sites
- Effective Date and Changes to This Privacy Policy
- Additional Disclosures for Residents of California
- Additional Disclosures for Residents of Texas
- Additional Disclosures for Residents of Utah
- How to Contact Us
1. Scope of This Policy
EōS Fitness Opco Holdings, LLC (“EōS,” “we,” “us,” “our”) respects your privacy and values your trust. The purpose of this privacy policy (“Privacy Policy”) is to inform you of the treatment and handling of personal information that we may learn about you from using our websites at https://www.eosfitness.com/, EōS Fitness Online Store – EōS Shop Payment, and any other website owned and operated by us (the “Site”), our EōS Fitness mobile application (available on Apple’s App Store and Google Play Store) (the “App”), purchasing products and services from us or engaging with our content, or by use of any of our services, whether online or offline (collectively, the “Service”). If you have any questions regarding this information or our privacy practices, please contact us via the methods set out in the How to Contact Us section at the end of this Privacy Policy.
2. Agreement to Terms
If you do not agree with the terms of this Privacy Policy and our Terms of Use, then you must immediately discontinue use of the Service without providing us with any personal information.
3. Personal Information We Collect
We may collect the following categories of personal information (a) directly from you (such as when you sign up for a complimentary gym pass, become a member of one of our gyms, create an account, place an order, or provide feedback or otherwise interact with us), (b) from third parties, our advertising partners, charity partners, and/or social media networks, (c) from the device and/or browser that you use to access the Service, and (d) from cookies and similar tracking technologies.
Identifiers
We may collect identifiers such as your name, address, phone number, and email address.
Financial and Transactional Information
We may collect payment details (such as credit or debit card information), billing information, order history.
User-generated Content
We collect the personal information and content of communications that you disclose through the Service. This may include your inquiries, feedback, and/or your interactions with our social media accounts.
Audio-Visual Information
We may collect security camera footage.
Inferences
We may also draw inferences from the information that we collect that reflect your references, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
Sensitive Personal Information
We collect sensitive personal information for the following purposes:
– Checking in. We collect biometric information (i.e., your fingerprint) for checking into our facilities and for verifying the use of personal training sessions
– Personal Training/Service. We may collect your body measurements, including your height, weight, and body fat for purposes of providing personal training services.
– Kids’ Club. For children between 2 months and 12 years old, we offer the Kids’ Club, which requires collecting their personal information (i.e., children’s information) and your signed consent. We collect such information in person.
– Teen Memberships. Teens 13-17 years old may hold a membership, but a parent must sign their membership agreement.
– EōS App. We may collect sensitive personal information when accessing or using our App, including health-related information, precise geolocation, and children’s information.
Device Information
We may collect device information when you visit our Site or use our App. Device information may include your device type, browser type, online and/or unique identifiers, IP address, geolocation information, access times, and geolocation.
Internet Activity
We may collect personal information concerning your interactions with the Site and/or App, including when you access the Site and/or App and your browsing activity on the Site and/or App (such as which pages you visit, in what order, and for how long). This may also include “traffic data,” browsing history, log data, geolocation data, tracking information provided by the Site’s host or similar providers (e.g., Google Analytics) that may be helpful for marketing purposes or for improving the Site and App.
You are not required to provide all personal information identified in this Privacy Policy to use our Service or to interact with us, but certain functionality will not be available if you do not provide certain personal information. For example, if you do not provide certain personal information, we may not be able to register an account for you, respond to your requests, or process your orders.
4. Cookies
We store certain personal information that gets collected automatically at our end through cookies and other similar technologies. A cookie is a small string of information that a website you visit transfers to your browser for identification purposes. Cookies can be used to follow your activity while visiting a website or across different websites, such information may help companies understand your preferences and tendencies, as well as improve and personalize your website experience. Some cookies are necessary to operate a website, while others can be functional, analytical, or used for targeted advertising (as discussed in more detail below). Cookies on the Site are generally divided into the following categories:
– Strictly Necessary Cookies. These cookies are required for the operation of the Site. They include, for example, cookies that enable you to log into password-protected portions of the Site. These cookies are session cookies that are erased when you close your browser.
– Analytical/Performance Cookies. These allow us to recognize and count the number of visitors to the Site and understand how such users navigate through the Site (e.g., when and which pages are visited, in what order the pages are visited, and where a user is located).
– Functional Cookies. These cookies improve the functional performance of the Site and make it easier for you to use. For example, EōS Fitness uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart, do not checkout or do not complete your membership. This information is used to determine when to send reminder messages via SMS. These cookies qualify as persistent cookies because they remain on your device for use during your next visit to the Site. You can delete these cookies as detailed below.
Third-Party Cookies
We may also supplement the personal information we collect from you with information received from third parties, including third parties that have placed their own cookies on your browser or device. These third-party cookies include:
– Klaviyo (service provider). EōS Fitness uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart, do not checkout or do not complete your membership. This information is used to determine when to send reminder messages via SMS. For more information, please see our Mobile Terms of Service.
We may also supplement the information we collect from you with information received from third parties, including third parties that have placed their own cookies on your browser or device. You can also prevent the use of certain cookies by modifying your Internet browser settings, typically under the sections “Help,” “Internet Options,” or “Settings.” If you disable or delete certain cookies in your Internet browser settings, you may still access our Site, however, you might not be able to access or use important functions or features of our Site, and you may, for example, be required to re-enter your log-in details.
Social Media Interactions and Data Use
We use social media plug-ins (e.g., TikTok, Facebook, Instagram, LinkedIn, and YouTube). These features may collect your IP address (and/or other information as set forth in each social platform’s privacy policy), which page you are visiting on our Site, and may set a cookie to enable the feature to function properly. We also have a presence on the same social media platforms. Through our accounts on social media platforms, we may in some instances collect personal information when you interact with our page or otherwise communicate with us through those accounts. Any information that you post on social media is governed by each social media platform’s privacy policies, and any personal information that we collect via our social media accounts will be processed in accordance with this Privacy Policy.
5. Children’s Privacy
The Site and App are not intended for users under the age of 13 and EōS does not knowingly collect personal information through the Site or App from individuals under the age of 13. If you are aware of, or suspect that, someone under the age of 13 is using the Site or App without permission, please notify us immediately by contacting us as detailed in the How to Contact Us section below. If you have questions or concerns about the Internet and privacy for your child, we encourage you to check out the FTC Guidelines for protecting your child’s privacy online.
6. Our Use of Personal Information
We collect and use your personal information to:
– Manage our relationship with you
– Respond to your inquiries or requests
– Provide goods or services requested by, or reasonably anticipated by, you
– Administer promotions, events, or surveys
– Provide relevant promotional materials or other marketing
– Analyze use of the Website or App
– Keep track of your shopping cart
– Keep track of log-in name/passwords
– Keep track of click stream data
– Detect security incidents and protect against malicious, deceptive, fraudulent, or illegal activity or prosecute those responsible
– Comply with legal requirements
7. Our Disclosure of Personal Information
We may disclose your personal information with the following third parties:
– In-Gym Partners. We partner with third parties to provide services in-gym to you at your direction and upon your request. You control your personal information directly with these third parties.
– Service providers. In some instances, service providers will be directly responsible to you for their use of your personal information. They may be obliged by law to provide you with additional information regarding the personal information that they hold about you and how and why they process that information. Further information may be provided to you in a separate notice or may be obtained from such service providers directly, for example, via their websites.
– Advertising networks. We may disclose your personal information to advertising networks to provide you with relevant marketing.
– Text Messaging Services. We will not disclose your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may disclose your , including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
– Advisors and financial institutions. We may disclose your personal information to advisors and financial institutions, including auditors, notaries, business continuity support service providers, and legal, tax, and risk and compliance advisors.
– Professional advisors, consultants, and contingent workers. We may disclose your personal information with professional advisors, consultants, and contingent workers in connection with a change in control or financial status of the company, including a corporate restructuring, sale, acquisition, financing, reorganization, bankruptcy, receivership, transfer, assignment of assets, or business merger or divestiture. Personal information and other information may be disclosed in the diligence process with counterparties and others assisting with the transaction and transferred to a successor or affiliate as part of that transaction.
– Government bodies, dispute resolution organizations, law enforcement agencies, or professional advisors. We may disclose your personal information to government bodies, dispute resolution organizations, law enforcement agencies, or professional advisors in connection with (a) responding to a subpoena, search warrant, or other lawful request for personal information that we receive; (b) cooperating in a law enforcement or similar investigation; or (c) otherwise protecting our rights, as applicable.
8. Your Privacy Choices
Generally, we may send communications to respond to your inquiries or other requests, for order processing, and to update you on new products or features. If you no longer want to receive our newsletter, emails, or other marketing communications, you may unsubscribe at any time by following the “unsubscribe” link included in each of our marketing emails or emailing us at datarequest@eosfitness.com.
To opt-out of text messages, you may text “STOP” to +18668837151 in reply to any EōS marketing text message or click the unsubscribe link (where available).
Please note that you cannot unsubscribe from certain correspondence from us, including messages relating directly to your account or purchases placed through the Site or App.
If you would like to delete, correct, or access the personal information associated with your account, you may update your information by logging in to your account or by contacting us at datarequest@eosfitness.com or by calling (888) 558-0332.
9. Security
Whenever you give out personal information online there is a risk that third parties may intercept and use that information. Although we seek to protect your personal information and privacy, we cannot guarantee the security of any personal information you disclose online. To the extent permitted under applicable law, we assume no liability or responsibility for disclosure of your personal information due to errors in transmission, unauthorized access by third parties, or other causes beyond our control.
You play an important role in keeping your personal information secure. You should not disclose your username or password with anyone. If you have reason to believe that your account is no longer secure, please contact us immediately at the information in the How to Contact Us section.
10. Video Surveillance
10.1 Procedures
The purpose of this Operating Procedure (OP) is to regulate and establish procedures regarding the use of video surveillance (“video surveillance systems” or “VSS”) for purposes of safety and security. Management periodically assesses where VSS are or should be installed for the purpose of protecting EōS team members and gym members. Management will maintain a master inventory of all video surveillance cameras installed on EōS premises.
10.2 Equipment and Network Maintenance
Troubleshooting, routine maintenance, and minor repairs of VSS equipment, and software will be handled by management.
10.3 Placement of Video Surveillance Systems
All VSS cameras are located so that personal privacy is protected. Use of VSS in locker rooms, shower areas, or other areas where there would be a reasonable expectation of privacy will be avoided with respect to all surveillance within the scope of this OP. Kids’ Clubs may be monitored at all times by a video surveillance system and may also be broadcast live on televisions accessible to third parties on television displays within the gym and on treadmills so parents can view their children if they choose to. There shall be no reasonable expectation of privacy in Kids’ Clubs.
10.4 Required Notice of Video Surveillance
While there is no legal requirement to do so, signs may be posted at each gym entrance notifying individuals that they are under surveillance. The following language may be used: “This area is monitored at all times by a video surveillance system. For questions, please contact EōS management at srdirectorrap@EōSfitness.com.” Signs may be posted at the entrance to each Kids’ Club with the following language: “This area is monitored at all times by a video surveillance system and may be broadcast live on televisions accessible by third parties. For questions, please contact EōS management at srdirectorrap@EōSfitness.com.”
10.5 Security and Retention of Video Surveillance System Recordings
Surveillance records for VSS are typically stored for a period of not less than thirty (30) days, and will be erased or written over as space is needed, unless retained as directed by EōS management. VSS records may be retained beyond thirty (30) days in EōS management’s discretion, particularly any time there is an incident of any nature or severity that is depicted. Further, VSS records that contain personal information used to make a decision directly affecting an individual may be maintained. Requests for retention beyond the thirty (30) day period should be documented in an effort to ensure that preservation occurs in an efficient and effective manner and that requests are properly noted. All VSS records that have been retained pending the final outcome of an investigation should be numbered, dated, and securely retained in a location to be determined by EōS management. Preserved materials may be destroyed in a secure manner after they are no longer needed for the purpose for which they were preserved, and their destruction should be documented.
10.6 Monitoring and Accessing the Recordings of Video Surveillance Systems
This OP does not imply or guarantee that VSS will be monitored in real-time. All monitoring, recording, and viewing of recorded activities shall be conducted only at the express direction of EōS management. This OP does not create or imply any duty on the part of EōS to install any Video Surveillance Systems or to monitor or access same, or to create or preserve any recorded video.
10.7 Use of Facial Recognition for Identification and to Detect Incidents
EōS surveillance systems use artificial intelligence image based search and identification technology in gyms to identify individuals who may have committed crimes in and at EōS locations. This data is not used for commercial purposes. This data is solely used for detection of incidents and the individuals who may be associated with those incidents. This data is not sold, leased, or otherwise shared or disclosed to any third parties unless necessary for protecting EōS legal rights, compliance with a legal obligation, or in response to a warrant submitted by a law enforcement agency. This data may be kept until the legal obligation has been satisfied.
10.8 Release of Video Surveillance System Recordings
All requests or demands for access to recorded images captured by an EōS VSS, including requests by law enforcement agencies or others, must be conveyed immediately to EōS management. This OP does not create or imply any duty on the part of EōS to install any Video Surveillance Systems or to monitor or access same, or to create or preserve any recorded video.
11. Personal Information Retention
Your personal information will be retained in accordance with our data retention policy which is designed to retain data for as long as it is needed for us to comply with our contractual obligations and other business purposes, including legal obligations to retain data. We may retain some information from closed accounts so that we can comply with law, prevent fraud, assist with investigations, resolve disputes, analyze or troubleshoot programs, enforce our Terms of Use, or take other actions permitted by law. Likewise, if your account or membership is terminated or suspended, we may maintain some information to prevent re-registration.
12. Links to Other Sites
For your convenience, we may link to third-party sites and services, or otherwise display third-party content through our Site and/or App to provide increased value to our visitors. We have no control over these linked sites, each of which has separate privacy and data collection policies and practices independent from us. As such we have no responsibility or liability for these independent policies or actions and are not responsible for the privacy practices or the content of any such websites. Please note that these other sites may send their own cookies to users, collect data, or solicit personal information, and we encourage you to review their policies before engaging with these third-party sites.
13. Effective Date and Changes to This Privacy Policy
This Privacy Policy is effective as of the date at the top of this policy. EōS has the discretion to update this Privacy Policy at any time. When we do, we will revise the effective date at the top of this page. We encourage users to frequently check this page for any changes and to stay informed about how we are helping to protect the personal information we collect, especially before you provide personal information directly to us through the Service. In the event of a material change to this Privacy Policy, we will provide a message through our Site, App, or via email informing you of the change.
14. Additional Disclosures for Residents of California
For residents of California, this section describes how we collect, use, and disclose the personal information of California residents, and the rights you may have under California law. These disclosures are intended to supplement this Privacy Policy with information required by California law.
To understand what personal information we may have collected about you, and from where we collected it, please see the section Personal Information We Collect above. We will obtain your consent prior to collecting you sensitive personal information.
We use this personal information to operate, manage, and maintain our business, to provide our products and services, and to accomplish our business purposes and objectives, as further described in the Our Use of Personal Information section above.
We may disclose personal information with the third parties listed above in the section Our Disclosure of Personal Information. Below, we have provided more detail regarding the general disclosures of personal information for a business purpose.
No “Selling” or “Sharing” of Personal Information
We do not sell or share your personal information.
Disclosure of Personal Information for a Business Purpose
To manage our business and provide services to you, we sometimes disclose personal information with third parties. These third parties cannot further collect, sell, or use the personal information we disclose with them, except as necessary to perform our purposes, as instructed by us.
In the past 12 months, we have disclosed the following categories of personal information to the following categories of third parties for our operational business purposes:
| Personal Information Category | Third Party |
| Identifiers |
· Attentive · Hubspot · Meta · Google Ads · Google Analytics · Snapchat · Yahoo · Microsoft · Bing · SiteScout · Simpli.fi |
| Financial and Transactional Information | · Hubspot |
| User-generated Content |
· Meta · Snapchat · TikTok |
| Device Information |
· Attentive · Cloudflare · Hubspot · Clarity · Meta · Google Ads · Google Analytics · Snapchat · Yahoo · Microsoft · Bing · SiteScout · Simpli.fi |
| Internet Activity |
· Cloudflare · Hubspot · Clarity · Meta · Google Ads · Google Analytics · Snapchat · Yahoo · Microsoft · Bing · Simpli.fi |
Your Rights
Under California law, you have a right to notice, upon collection, of the categories of personal information we collect and the purposes for which the personal information will be used.
In addition, subject to certain limitations, you may have:
– Access: The right to access a copy of the categories and specific pieces of personal information that we have collected, used, and/or disclosed.
– Correction: The right to request that we correct inaccurate personal information that we hold about you, taking into account the nature of the personal information and the purposes of the processing of the personal information.
– Deletion: The right to request that we delete or anonymize your personal information, with certain exceptions.
– No Retaliation: The right to be free from discrimination for exercising your rights.
– Portability: When you exercise your right to access, you also have the right to receive your personal information in a portable and, to the extent technically feasible, readily usable format.
– Opt-Out: The right to opt-out of the “selling” and/or “sharing” of your personal information, profiling, and limit the use of sensitive personal information.
Exercise Your Rights
California residents can exercise their rights to access, correction, or deletion, as discussed above, by submitting a verifiable consumer request to us through the following means:
– By calling us toll-free at: (888) 558-0332
– By email at datarequest@eosfitness.com with the subject line “California Privacy”
Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The request must:
– Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
– Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
Responding to Your Request
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
We typically respond to a verifiable consumer request within 45 days. If we require more time, we will inform you of the reason and extension period in writing. Unless otherwise requested, any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. Under the California Consumer Privacy Act (“CCPA”), you may request that we disclose certain information to you about our collection and use of your personal information beyond the past 12 months. However, we may decline to provide you that information if doing so would require a disproportionate effort on our part. The response we provide will also explain the reasons we cannot comply with a request, if applicable. As necessary, we will select a format to provide your personal information that is readily usable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request. Please note, however, before we will be able to process your request for access or deletion of personal information, we will need to properly verify your identity for security purposes. If we possess appropriate personal information about you (e.g., name, email, address), we will attempt to verify your identity using that information. If it is not reasonably possible to identify you, we may not be able to respond to your request.
To use an authorized agent to make a request on your behalf, we may need the authorized agent to provide proof that you gave the authorized agent signed permission to submit the request on your behalf. We may also require you to verify your identity directly with us.
Do-Not-Track Requests
At this time, we do not recognize automated “do-not-track” browser signals. For more information on “do-not-track” settings generally, please visit https://allaboutdnt.com.
15. Additional Disclosures for Residents of Texas
For residents of Texas, this section describes how we collect, use, and disclose the personal information of Texas residents, and the rights you may have under Texas law. These disclosures are intended to supplement this Privacy Policy with information required by Texas law.
To understand what personal information we may have collected about you in the past 12 months, and from where we collected it, please see the section Personal Information We Collect above.
We collect this personal information, as further described in the Our Use of Personal Information section above, to operate, manage, and maintain our business, to provide our products and services, and to accomplish our business purposes and objectives. We process your personal information in accordance with the Texas law, including the principles of transparency, purpose limitation, data minimization, and data security.
We may disclose personal information with the third parties listed above in the section Our Disclosure of Personal Information. This section also describes the categories of personal information we disclose with third parties and the categories of those third parties.
No “Selling” of Personal Information or Targeted Advertising
We do not sell your personal information nor use such information for targeted advertising.
Your Rights
Under Texas law, you have a right to notice, upon collection, of the categories of personal information collected and the purposes for which the information will be used. In addition, Texas residents may have additional rights, subject to certain limitations, including:
– Access: You may have the right to access a copy of the categories and specific pieces of personal information that we have collected, used, and/or disclosed.
– Correction: You may have the right to request that we correct inaccurate personal information that we hold about you, taking into account the nature of the personal information and the purposes of the processing of the personal information.
– Deletion: You may have the right to request that we delete or anonymize your personal information, with certain exceptions.
– Data Portability: You have the right to receive a copy of your personal information in a readily usable and portable format that enables you to transmit the data to another entity without hindrance.
– Sale, Targeting Advertising, and Profiling Opt-out: You may also have the right to opt-out of the sale of your personal information, targeted advertising, and profiling for decisions producing legal or similarly significant effects.
– No Retaliation: You have the right to be free from discrimination for exercising your rights.
Sensitive Personal Information
We will not process your sensitive personal information without your prior consent, or as otherwise permitted by Texas law.
Exercise Your Rights
Texas residents can exercise their rights to access, correction, or deletion, as discussed above, by submitting a verifiable consumer request to us through the following means:
– By calling us toll-free at: (888) 558-0332
– By email at datarequest@eosfitness.com with the subject line “Texas Privacy”
Responding to Your Request
We will respond to a verifiable consumer request within 45 days of receipt. The response period may be extended by 45 days when reasonably necessary. In such a case, we will notify you of any such extension within the initial 45 day response period, together with the reason for the extension.
Before we fulfill your request, we need to properly verify your identity. To use an authorized agent to make a request on your behalf, we may need the authorized agent to provide proof that you gave the authorized agent signed permission to submit the request on your behalf.
If we decline to take action on your request, we will inform you without undue delay, but not later than 45 days after receipt of the request, of the reason for declining to take action and how to appeal the decision. Contact us at datarequest@eosfitness.com within a reasonable time after you receive our decision to appeal our decision.
Information for Texas Consumers
You may contact the Texas Attorney General more information. For more information, visit https://www.texasattorneygeneral.gov/.
16. Additional Disclosures for Residents of Utah
For residents of Utah, this section describes how we collect, use, and disclose the personal information of Utah residents, and the rights you may have under Utah law. These disclosures are intended to supplement this Privacy Policy with information required by Utah law.
To understand what personal information we may have collected about you in the past 12 months, and from where we collected it, please see the section Personal Information We Collect above.
We collect this personal information, as further described in the Our Use of Personal Information section above, to operate, manage, and maintain our business, to provide our products and services, and to accomplish our business purposes and objectives.
We may disclose personal information with the third parties listed above in the section Our Disclosure of Personal Information. Below, we have provided more detail regarding the general disclosures of personal information for a business purpose.
No “Selling” of Personal Information or Targeted Advertising
We do not sell your personal information nor use your personal information for targeted advertising.
Your Rights
Under Utah law, you have a right to notice, upon collection, of the categories of personal information collected and the purposes for which the information will be used. In addition, Utah residents may have additional rights, subject to certain limitations, including:
– Access: You have the right to access a copy of the categories and specific pieces of personal information that we have collected, used, and/or disclosed.
– Deletion: You have the right to request that we delete personal information you have provided to us, with certain exceptions.
– Data Portability: You have the right to receive a copy of your personal information in a readily usable and portable format that enables you to transmit the data to another entity without hindrance.
– Sale and Targeting Advertising: You have the right to opt-out of the sale of your personal information and targeted advertising.
– No Retaliation: You have the right to be free from discrimination for exercising your rights.
Before processing your sensitive personal information collected from you, we will provide notice and an opportunity to opt-out of the processing.
Exercise Your Rights
Utah residents can exercise their rights to access, portability, or deletion, as discussed above, by submitting a verifiable consumer request to us through the following means:
– By calling us toll-free at: (888) 558-0332
– By email at datarequest@eosfitness.com with the subject line “Utah Privacy”
Responding to Your Request
We will respond to a verifiable consumer request within 45 days of receipt. The response period may be extended by 45 days when reasonably necessary. In such a case, we will notify you of any such extension within the initial 45 day response period, together with the reason for the extension.
Before we fulfill your request, we need to properly verify your identity. To use an authorized agent to make a request on your behalf, we may need the authorized agent to provide proof that you gave the authorized agent signed permission to submit the request on your behalf.
Information for Utah Consumers
You may contact the Utah Attorney General or the Utah Division of Consumer Protection for more information.
– Attorney General: https://www.utah.gov/pmn/sitemap/publicbody/2564.html
– Division of Consumer Protection: https://dcp.utah.gov/
17. How to Contact Us
If you have any questions about this Privacy Policy or our Service, please contact us at datarequest@eosfitness.com.