Reopening EōS: utah

 EōS UTAH LOCATIONS REOPENed ON THURSDAY, MAY 7, 2020.

The world may be a bit different right now, but you can always trust EōS to be your refuge; creating space between you and other people, not between you and your fitness goals. 

WHAT PHASE 1 REOPENING LOOKS LIKE FOR EōS UTAH LOCATIONS:

♥ When will the EōS Utah locations reopen?

We reopened our Ogden, Kaysville, Syracuse and Layton locations on Thursday, May 7th.

When are you going to bill me my monthly fees?

Though we reopened our locations on May 7th, billing did not resume until May 17th.  We wanted to hold billing until then to ensure we give our members enough notice prior to billing.

Can I put a temporary freeze on my account?

All membership dues were frozen automatically at no cost during the period of time our gyms were closed, which began on March 17th. Complimentary freeze extensions were offered within the first week of reopening. Please contact your gym to discuss additional Membership freeze options. 

When will you charge me for personal training?

Personal Training billing will resumed on Tuesday, May 12th. Complimentary freeze extensions were offered within the first week of reopening. Please contact your gym to discuss additional Personal Training freeze options. 

When will you charge me for the Kids’ Club?

Kids’ Club usage is not included in our Phase 1 Reopening Plan. As soon as we are given the green light to reopen and feel it is appropriate we will communicate when billing will resume.

Can I use a guest pass to visit the gym?

Absolutely. Grab a Free 7-Day Membership Pass and let’s talk fitness goals.

If you are a current member with Unlimited VIP Bring-A-Guest Privileges as a part of your membership or as an add-on service, you are still able to bring your VIP Guest. 

♥ Recommendation to members to wear facial mask/covering.

♥ Members are required to sanitize every piece of equipment prior to use and after use, utilizing the cleaning spray and paper towels provided by EōS.

♥ Members with potential symptoms or high-risk individuals are strongly urged to remain home.

♥ Members recommended to maintain 10 ft of social distancing while in the facility.

♥ Limited number of members will be permitted in clubs at one time.

♥ Staff continuously circulating to discourage close proximity workouts.

♥ Hospital grade/CDC recommended disinfectant and hand sanitizer will be available to members in all areas of the club for wiping equipment before and after use.

REOPENING FACILITY GUIDELINES: 

♥ Limited hours of operation:
– Monday-Thursday | 5:00am – 10:00pm

– Friday | 5:00am – 8:00pm
– Saturday | 7:00am – 6:00pm

– Sunday | 8:00am – 2:00pm
*** DAILY Senior Workout Hour | 2:00pm-3:00pm: This time is reserved for our members 55+ and/or those with vulnerable immune systems. 

♥ Contact-Free Check-in | No physical interaction

♥ Limited number of members in club at one time, allowing 100 square feet of space per member.

♥ Updated June 19th: We are currently assessing the reopening date for the Kids’ Club/Playroom, working with local government officials to ensure the safety of your little one(s).

♥ Group Fitness Classes resumed on May 21st, at a limited capacity.

♥ Close proximity spaces including the Sauna, Steam Room, Hot Tub, Tanning, Basketball Courts, Racquetball Courts, Massage Chairs and Upstairs Areas will remain closed.

♥ Swimming pool will be limited to one swimmer per lane at all times during Phase 1.

♥ Social distancing with cardio equipment – Every other piece of cardio equipment will be turned off to maintain at least 10ft of spacing between members

♥ Selectorized machines and free weight equipment will be utilized as to maintain 10ft of space between members exercising. If machines and/or equipment are closer than 10ft to each other, they will be made inoperable to maintain social distancing.

♥ Drinking fountains will not be available, only water bottle filling stations will be available.

♥ Employer provided face masks will be mandatory for staff.

♥ Employees will go through a Health Check, including a temperature check, at the start of each shift. All Health Checks will be logged on an online shared spreadsheet.
–   Employees who have symptoms (i.e., fever, cough, or shortness of breath) are required to notify their supervisor and stay home.
–  Sick employees are reminded to follow CDC recommended steps.
–  Employees will not be allowed not return to work until the criteria to discontinue home isolation are met, in consultation with healthcare providers and state and local health departments.

♥ Employees who are well but who have a sick family member at home with COVID-19 are required to notify their supervisor.

♥ Employees will minimize face-to-face contact with other employees and work tasks that allow them to maintain a distance often feet from other workers, customers and visitors.

♥ Employees will be instructed to avoid touching your eyes, nose, and mouth with unwashed hands.

♥ Continuously clean and disinfect frequently touched objects and surfaces such as workstations, keyboards, telephones, handrails, and doorknobs.

♥ Employees will avoid using other employees’ phones, desks, offices, or other work tools and equipment, when possible. If necessary, employees will be required to clean and disinfect them before and after use.

♥ Employees will be strategically placed throughout the workout floor to monitor and promote social distancing. These employees will be responsible for sanitizing every piece of equipment after member use.

♥ Break Rooms and Common Areas will be limited to maintain social distancing guidelines.

♥ Employees will be notified of any updated local protocols and guidelines

♥ All chemicals used to clean and disinfect will be EPA approved and CDC recommended.

♥ Cleaning protocols will follow manufacturers guidelines for concentration, application, method, and contact time with increased attention to high-touch areas in the gyms.

♥ A minimum of 15 spray bottles with cleaning solution will be available throughout the gym.

♥ Employees will be provided with policies for worker protection and provided training prior to beginning any cleaning tasks.

♥ Disposable gloves and masks will be provided for all cleaning personnel. Additional PPE will be provided as needed.

♥ Limited hours will allow for deep cleaning and disinfecting during closure of club.

♥ If you have an active Personal Training plan, billing resumed on Tuesday, May 12th. 

♥ Any 2020 unused Personal Training sessions will be extended for use by 60 days, allowing you plenty of time to utilize them before they expire.

♥ In addition to the social distancing measures outlined in the EōS Reopening Plan, you will have the opportunity to utilize space reserved only for Personal Trainers and their clients.

♥ All Personal Trainers will wear masks and have their own cleaning spray bottle to sanitize equipment before and after each use.

♥ Members who train in the client designated space will be using equipment only accessible to Training clients.

My EōS Fitness: